Information Collection And Use
We collect certain personal information about visitors and users of our Sites. The most common types of information we collect are things like: usernames, member names, email addresses, phone number, website address, other contact details, payment information such as Paypal, credit card details, transactional details, support queries, and web analytics data. Information or an opinion is your “personal information” if it is about you as an identified or identifiable individual.
We may collect personal information directly when you provide it to us, automatically as you navigate through the Sites or through other people when you use services associated with the Sites.
When you provide personal information to us via the Sites you’re consenting to us collecting and using that information in line with this policy and the user terms of each of the Sites. You are likely to provide personal information when you complete order or buy services from our Sites, subscribe to a newsletter, email list, submit feedback, submit a support ticket, fill out a survey, submit a review, or send us a communication.
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third-party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, your location information and other statistics.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.
If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.
For more general information on cookies, see http://www.allaboutcookies.org
Following third-party providers Cookies are in-use when you visit our Websites or use our Services:
|Google Analytics||Performance||Website analytics cookie for visitor information and source.||http://www.google.com/intl/en/policies/privacy/|
|Adword conversion||Targeted Advertising||Conversion tracking cookie for ads delivered by Google Adwords||http://www.google.com/intl/en/policies/privacy/|
|AddThis||Functionality||Used for content sharing on social media sites.||http://www.addthis.com/privacy/privacy-policy|
|tawk.to||Chat Functionality||Used for providing chat support||https://www.tawk.to/privacy-policy/|
|123chatagents.com||Chat Functionality||Used for providing chat support||http://www.123chatagents.com/privacy-policy/|
|Smartlook||Heatmap Tool||Used for collecting user interaction and heatmaps||https://www.smartlook.com/help/privacy-statement/|
Information about children
Our Sites are not suitable for children under the age of 13 years, so if you are under 13 we ask that you do not use our Sites or give us your personal information (if you are a young tech wiz, please direct your nearest responsible adult to use the Sites for you!). If you are from 13 to 18 years, you can browse the Sites but will need the supervision of a parent or guardian to become a registered user. It is the responsibility of parents or guardians to monitor their children’s use of our Sites.
Do Not Track Disclosure
We support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Questions & Concerns
If you have any questions or comments, or if you want to update, delete or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please use our contact form to send us a message. You may also contact us by postal mail or email at:
1000 North Carolina Music Factory
NC 28206, USA